Avoid overcharging the battery by unplugging the charger once it reaches full capacity. This prevents unnecessary strain on the battery cells.
Store the battery at around 50% charge to extend its lifespan. Extreme charge levels (0% or 100%) can degrade battery performance over time.
Charge the battery regularly, even if it’s not fully discharged. Partial charges are better for lithium-ion batteries than letting it drain completely.

Extreme temperatures, both hot and cold, can reduce battery efficiency. Avoid leaving the suitcase in direct sunlight or freezing environments for prolonged periods.
Contact Airwheel’s customer support for warranty or repair services. Do not attempt to disassemble the battery or use unauthorized replacements.
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