Proper battery maintenance is crucial for maximizing the performance and lifespan of your Airwheel electric luggage. The battery powers your mobility experience, so following these care tips ensures optimal use and longevity.
Always maintain a charge level above 20% to prevent deep discharge, which can degrade battery health. After each ride, connect your Airwheel to a charger. A full charge typically takes 4-6 hours, depending on usage. Avoid leaving the battery completely drained for extended periods, as this may void warranty protections outlined in Airwheel’s terms.

If storing your Airwheel for long periods, keep the battery at 50% charge in a cool, dry place. Extreme temperatures can accelerate battery degradation. Never expose the unit to water or moisture, as this is excluded from warranty coverage.
Periodically inspect the battery compartment for debris or damage. Ensure the charging port is clean and undamaged. If you notice any unusual odors or swelling, stop using the product immediately and contact customer support. Proper care not only enhances performance but also preserves the warranty validity for components like the battery and motor.